Privacy Policy
Teknobuilt Ltd. respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, communicate with us, request information or services, or use Teknobuilt products and applications, including PACE OS.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Teknobuilt Ltd. is a technology company providing digital solutions and software services to businesses and organizations.
For the purposes of applicable data protection laws, Teknobuilt may act as a data controller or data processor depending on the nature of the services and the relationship with the relevant customer or organization.
If you use a Teknobuilt service on behalf of your employer or another organization, that organization may determine how your personal information is processed within the service.
2. Information We Collect
We collect personal information that is necessary to operate our website, provide our services, respond to enquiries, manage business relationships, and improve our products and services.
2.1 Information You Provide
Depending on how you interact with us, we may collect:
• Full name
• Business email address
• Telephone or mobile number
• Company or organization name
• Job title or position
• Country or location
• Areas of interest
• Information contained in enquiries, messages, or requests
• Information submitted through forms
• Information provided when requesting a demonstration or product information
• Information provided when applying for employment
• Other information you voluntarily provide
2.2 Account and Service Information
When you use a Teknobuilt application or service, we may collect information required to create, administer, secure, and support your account.
This may include:
• Name
• Email address
• Username or user ID
• Organization information
• Authentication and account information
• User preferences
• Information required to provide the requested service
• Information submitted or uploaded through the applicable application
The information collected may vary depending on the product, service, and configuration provided to the customer.
2.3 Information Collected Automatically
When you access our website or applications, certain technical information may be collected automatically, including:
• IP address
• Browser type and version
• Operating system
• Device type
• Date and time of access
• Pages or screens visited
• Referring website
• Website or application usage information
• Security and diagnostic information
• Other technical information necessary to operate and secure our services
3. How We Use Personal Information
We may use personal information to:
• Respond to enquiries and requests.
• Provide information about our products and services.
• Arrange product demonstrations and meetings.
• Provide, operate, maintain, and support our services.
• Create and manage user accounts.
• Authenticate users and maintain account security.
• Provide customer and technical support.
• Communicate with customers, users, partners, and business contacts.
• Process employment applications.
• Improve our website, products, applications, and services.
• Monitor performance, reliability, and security.
• Detect and prevent unauthorized access, fraud, misuse, or security incidents.
• Maintain business, contractual, financial, and operational records.
• Comply with applicable legal and regulatory requirements.
• Establish, exercise, or defend legal claims.
• Protect the rights, property, systems, employees, customers, and users of Teknobuilt.
• Carry out other purposes disclosed to you when information is collected or otherwise permitted by applicable law.
4. Legal Basis for Processing
Where applicable, we process personal information on one or more of the following legal bases:
Consent
We may process personal information where you have provided consent and where consent is required by applicable law.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Contract
We may process personal information when necessary to enter into or perform a contract with you or the organization you represent.
Legal Obligation
We may process personal information when necessary to comply with applicable laws, regulations, court orders, legal processes, or other lawful requirements.
Legitimate Interests
Where permitted by applicable law, we may process personal information where necessary for our legitimate business interests, provided those interests do not override applicable privacy rights.
5. How We Share Personal Information
We do not sell personal information.
We may share personal information where necessary and permitted by applicable law with:
• Teknobuilt group companies and affiliated entities.
• Technology and infrastructure service providers.
• Hosting and cloud service providers.
• IT and cybersecurity service providers.
• Customer support and service providers.
• Professional advisers, including legal, accounting, audit, and compliance advisers.
• Business partners where necessary to provide requested services.
• Government authorities, regulators, courts, or law-enforcement bodies where legally required.
• Other parties where disclosure is authorized or permitted by applicable law.
Where third parties process personal information on our behalf, we take reasonable steps to require appropriate confidentiality and data protection measures.
6. Customer and Enterprise Data
Teknobuilt provides enterprise software and digital services to organizations.
When an organization provides you with access to a Teknobuilt service, that organization may determine:
• Which users can access the service.
• What information is entered into the service.
• User permissions and access levels.
• How information is used within the organization.
• Certain retention and deletion requirements.
If you use a Teknobuilt service through your employer or another organization, you may need to contact that organization regarding certain privacy requests relating to information controlled by that organization.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small text files that may be stored on your device when you visit a website.
We may use cookies and similar technologies for purposes such as:
• Operating essential website functionality.
• Maintaining security.
• Remembering preferences.
• Understanding website usage.
• Measuring website performance.
• Improving user experience.
Some cookies may be provided by third-party service providers.
Where required by applicable law, we will request your consent before placing non-essential cookies or similar tracking technologies on your device.
You can manage cookies through your browser settings and, where available, through the cookie-management controls provided on our website.
Disabling certain cookies may affect website functionality.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services.
These third-party services operate independently from Teknobuilt and may have their own privacy policies and terms of use.
We encourage you to review the privacy policy of any third-party website or service before providing personal information.
Teknobuilt is not responsible for the privacy practices of third-party websites or services that we do not control.
9. International Data Transfers
Teknobuilt may operate and provide services across multiple countries.
As a result, personal information may be processed or stored in countries other than the country where you live.
Where applicable, we will take appropriate measures required by applicable data protection laws to protect personal information transferred internationally.
Such measures may include contractual safeguards, adequacy mechanisms, or other legally recognized transfer mechanisms.
10. Data Security
Teknobuilt takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Depending on the service, security measures may include:
• Access controls
• Authentication mechanisms
• Encryption of data in transit
• Appropriate protection of stored information
• Security monitoring and logging
• System and infrastructure security controls
• Internal security procedures
• Access management
• Incident response procedures
No method of transmitting or storing information can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
Retention periods may depend on:
• The purpose for which information was collected.
• The nature of the information.
• The nature of our relationship with you or your organization.
• Contractual requirements.
• Legal and regulatory obligations.
• Security and audit requirements.
• The need to establish, exercise, or defend legal claims.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
12. Your Privacy Rights
Depending on your location and the privacy laws that apply to you, you may have certain rights concerning your personal information.
These rights may include:
• The right to request access to personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of personal information in certain circumstances.
• The right to request restriction of processing.
• The right to object to certain processing.
• The right to data portability where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to lodge a complaint with an applicable data protection authority.
These rights are subject to applicable legal conditions, limitations, and exceptions.
To exercise an applicable privacy right, please contact us using the contact details provided below.
We may need to verify your identity before responding to certain requests.
13. Children's Privacy
Our website and services are intended primarily for business and professional users.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to Teknobuilt in circumstances where it should not have been collected, please contact us.
14. Recruitment and Employment Information
If you apply for a position with Teknobuilt, we may collect information necessary to evaluate and process your application.
This may include:
• Name and contact information.
• CV or resume.
• Education and qualifications.
• Employment history.
• Professional experience.
• References.
• Information provided during interviews.
• Other information reasonably required for recruitment and employment purposes.
Recruitment information may be used to evaluate candidates, communicate with applicants, administer recruitment activities, meet legal obligations, and manage potential employment relationships.
15. Business Communications
If you contact Teknobuilt or communicate with our employees, we may retain relevant business communications and contact information for purposes such as:
• Responding to your request.
• Managing business relationships.
• Providing requested information.
• Providing customer support.
• Maintaining appropriate business records.
• Meeting contractual or legal obligations.
Where applicable, you may opt out of non-essential marketing communications by using the unsubscribe mechanism provided in the communication or by contacting us.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
• Our products and services.
• Our information-processing practices.
• Applicable laws and regulations.
• Security and technology requirements.
• Business operations.
When we make material changes, we may provide additional notice where required by applicable law.
The latest version will be published on this page and will include the updated Last Updated date.
17. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or the handling of your personal information, please contact us.
Teknobuilt Ltd.
Privacy Contact: dpo@teknobuilt.com
General Contact: info@teknobuilt.com